Terms and Conditions

Terms and Conditions

Effective Date: 01/01/2025

Welcome to Call the Operator. By using our services, you agree to the following Terms and Conditions. Please read them carefully.

Account Verification

To use our services, you must provide the following information for account verification:

Name
Address
Phone number
Email address

Any information provided over the phone, other than the basic information above, is not recorded or stored.

Services

Not a comprehensive list - subject to change

Providing assistance through phone, text, and email support.
Scheduling and coordination services.
Advocacy
Document Assistance
Information Verifcation
Message relay
Reminders
General Questions

Subscription and Cancellation Policy

We reserve the right to modify, suspend, or terminate any service at any time.

Your account will be cancelled for any violations including but not limited to, harrassment of operators, rude, derogatory, or foul language.
Sexual misconduct, sexual harrassment including sexual language or unsolicited information including photos of any kind.
Non-payment - Notifications will be sent as a reminder prior to the cancellation.

Recurring Subscription: Your subscription will automatically renew monthly at the current subscription price.
Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and your subscription will not be renewed for the following month.
Refunds: We do not offer refunds for partially used subscription periods.

Limitation of Liability

While we strive to provide accurate and reliable services, we are not liable for:
Any errors or omissions in the information given or provided.
Delays, interruptions, or failures in service due to unforeseen circumstances.

Indemnification

You agree to indemnify and hold harmless Call the Operator and Wren LLC from any claims, damages, or expenses arising from your use of our services.

Governing Law

These Terms and Conditions are governed by the laws of the State of Florida. Any disputes arising under these terms will be resolved in the courts of State of Florida.

Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.

For any questions or concerns about these Terms and Conditions, please contact us at:

Call the Operator
Wren LLC
17715 Halton Park Dr. 2D
Charlotte, NC 28262
help@calltheoperator.net

Return and Refund Policy

Subscription and Cancellation Policy

Our services include:

Providing assistance through phone, text, and email support.
Scheduling and coordination services.

We reserve the right to modify, suspend, or terminate any service at any time.

Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and your subscription will not be renewed for the following month.
Refunds: We do not offer refunds for partially used subscription periods.