Number 1 Senior Digital Connection Assistance Support Service

Basic Plan - $29.99/month

The Basic Plan is perfect for those who want quick and easy assistance with their day-to-day needs, ensuring you always have someone to turn to for reliable help.

With unlimited calls, texts, and emails, our friendly operators are here to make your life easier.

What’s Included?

Directions

• Example: Need to get to a new doctor’s office? Call us, and we’ll guide you step-by-step to your destination or send the directions straight to your phone.

• Locating Services
  Example: Looking for the nearest pharmacy, senior center, or grocery store? We’ll help you find exactly what you need and provide contact information or hours of operation.

General Information

• Example: Have questions about local events, weather updates, or community programs? We’re here to provide accurate and helpful answers.

Reminders

• Example: Forgot what time your dentist appointment is? 
• Need a reminder to take your medication or water your plants? 
• Just let us know, and we’ll help keep you on track.

Unlimited Text and Email Support

• Example: Prefer texting or emailing instead of calling? You can send us your request, and we’ll get back to you promptly with the information you need.
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• Do you need to send an email or text? We can send that for you!

Why Choose the Basic Plan?

• Ease and Convenience: Immediate help for everyday tasks, saving you time and stress.
• Independence: You don’t need to rely on friends or family for small errands or questions.
• Reliability: Real, caring operators available when you need them most.

Standard Plan - $59.99/month

• The Standard Plan offers everything in the Basic Plan, plus added support for more detailed tasks. It’s perfect for those who occasionally need extra assistance with scheduling, forms, or coordination.

What’s Included?

• Everything in the Basic Plan
• Unlimited calls, texts, and emails for directions, reminders, locating services, and general information.
• Basic Form Assistance
• Example: Need help filling out a simple application for a senior program? We’ll guide you through the process over the phone or via email, ensuring every field is completed correctly.

• Appointment Scheduling
• Example: Need to book a doctor’s appointment but don’t have the time to call during their office hours? Share the details with us, and we’ll handle the scheduling for you, then send you a confirmation. 

• Moderate Coordination Support
• Example: Need to reschedule your cable installation or follow up with a plumber? We’ll contact the service provider on your behalf and make sure everything is set up properly.

• 10 Premium Calls Per Month
• Example: Use these calls for tasks that require more time or detailed coordination, such as calling multiple providers or clarifying a complex issue.

Why Choose the Standard Plan?

• Added Convenience: Perfect for those who need more than basic assistance but not full premium support.
• Flexibility: The 10 Premium Calls let you access higher-level services when you need them.
• Peace of Mind: You don’t need to juggle phone calls or worry about missing important deadlines.

Premium Plan - $99.99/month

• The Premium Plan is for those who need thorough, personalized assistance with complex tasks, advocacy, or ongoing support. It’s the most comprehensive solution we offer.

What’s Included?

• Everything in the Basic and Standard Plans
• Unlimited general support, reminders, form assistance, and coordination.

• In-Depth Form Assistance
• Example: Struggling with a complex medical insurance claim form? We’ll walk you through it step-by-step or fill it out on your behalf, ensuring accuracy.

• Advocacy and Research
• Example: Unsure of your rights as a patient or tenant? We’ll research the information you need and guide you on what to do next.

• Coordinating Calls with Providers
• Example: Need to speak with your doctor, pharmacy, or utility provider but want us to help? We’ll join the call with you to ensure all your questions are answered and help clarify any confusion.

• Live Digital Literacy Training
• Example: Want to learn how to video call your grandkids, set up online banking, or use a new smartphone app? Join our live Zoom classes tailored to your learning pace and interests.

• Unlimited Premium Calls
• Example: Use this unlimited access for detailed, high-touch services like advocating for you during phone calls, organizing appointments, or handling long, complex tasks.

Why Choose the Premium Plan?

• Comprehensive Coverage: Ideal for those who want a fully hands-on service experience.
• Empowerment Through Education: Gain confidence with live digital literacy training.
• Ongoing Support: Unlimited Premium Calls ensure you’re never left without assistance.